{"id":12,"date":"2025-09-21T19:32:50","date_gmt":"2025-09-21T19:32:50","guid":{"rendered":"https:\/\/drscrubboss.com\/?page_id=12"},"modified":"2025-09-30T13:31:52","modified_gmt":"2025-09-30T13:31:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/drscrubboss.com\/index.php\/refund_returns\/","title":{"rendered":"Refund &amp; Cancellation Policy"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<p>At <strong>Dr. Scrubboss<\/strong>, we strive to provide hassle-free and professional vehicle cleaning services. Please read our Refund &amp; Cancellation Policy carefully before booking a service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>At <strong>Dr. Scrubboss<\/strong>, we value your trust and strive to make every vehicle wash experience smooth, reliable, and convenient. To ensure transparency, we have a simple and fair refund and cancellation policy for all our customers.<\/p>\n\n\n\n<p>If you need to cancel your booking, you can do so up to <strong>24 hours before the scheduled service for a full refund<\/strong>. For cancellations made closer to the service time, partial refunds may apply, while last-minute cancellations (within 2 hours) are not eligible for refunds. Once a wash has started, refunds are not possible.<\/p>\n\n\n\n<p>We understand that plans may change, so we also allow customers to <strong>reschedule their bookings free of charge if requested at least 24 hours in advance<\/strong>. However, reschedules made within shorter notice may be treated as cancellations.<\/p>\n\n\n\n<p>Payments made through UPI, cards, wallets, or cash are all supported, and <strong>refunds will always be credited back to the original payment method<\/strong> within 7\u201310 business days. Please note that for <strong>monthly subscriptions<\/strong>, mid-term cancellations or partial refunds are not permitted.<\/p>\n\n\n\n<p>Our focus is on delivering professional service, but since every wash is customized to your vehicle, we do not offer refunds or free rewash services in case of dissatisfaction.<\/p>\n\n\n\n<p>For any questions regarding cancellations or refunds, you can always reach out to us at \ud83d\udce7 <strong><a>refund@drscrubboss.com<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong>Important Points to remember:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Cancellations &amp; Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Full Refund<\/strong> \u2013 If you cancel your booking <strong>24 hours before the scheduled service<\/strong>, you are eligible for a 100% refund of the advance payment.<\/li>\n\n\n\n<li><strong>Partial Refund<\/strong> \u2013 If you cancel <strong>within 6 hours to 2 hours before the service<\/strong>, a <strong>50% deduction<\/strong> will apply and the remaining amount will be refunded.<\/li>\n\n\n\n<li><strong>Last-Minute Cancellation<\/strong> \u2013 If you cancel <strong>within 2 hours of the scheduled service<\/strong>, no refund will be processed.<\/li>\n\n\n\n<li><strong>Service Already Started<\/strong> \u2013 No refunds will be issued once the service has started, even if it is not completed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Rescheduling<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers may <strong>reschedule their booking free of cost<\/strong> if the request is made <strong>at least 24 hours before the scheduled service time<\/strong>.<\/li>\n\n\n\n<li>Reschedule requests made <strong>within 24 hours<\/strong> may be treated as a cancellation and applicable charges will apply.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Service Satisfaction<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>While we aim for complete customer satisfaction, we <strong>do not provide refunds or free rewash services<\/strong> in case of dissatisfaction after the service is completed.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Payment &amp; Refund Processing<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We accept payments via <strong>UPI, Debit\/Credit Cards, Wallets, and Cash<\/strong>.<\/li>\n\n\n\n<li>In case of refunds, the amount will be credited back to the <strong>original payment method<\/strong> used during booking.<\/li>\n\n\n\n<li>Refunds are typically processed within <strong>7-10 business days<\/strong>, depending on the payment provider.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Subscriptions<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monthly or recurring subscription plans <strong>cannot be canceled mid-term<\/strong>, and no partial or pro-rata refunds will be provided for unused services.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Contact Us<\/h3>\n\n\n\n<p>For refund or cancellation-related queries, please write to us at:<br>\ud83d\udce7 <strong><a>refund@drscrubboss.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Dr. Scrubboss, we strive to provide hassle-free and professional vehicle cleaning services. Please read our Refund &amp; Cancellation Policy carefully before booking a service. Overview At Dr. Scrubboss, we value your trust and strive to make every vehicle wash experience smooth, reliable, and convenient. To ensure transparency, we have a simple and fair refund [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":3,"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":299,"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions\/299"}],"wp:attachment":[{"href":"https:\/\/drscrubboss.com\/index.php\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}